Review velocity, response playbooks, search-result control and crisis response, for brands whose first impression is a Google search.
Last updated · Reviewed by Manashi Majumder, Founder
A reputation management agency plans, executes and measures reputation management work on your behalf. Uddhavo scopes each reputation management engagement around a single outcome, qualified enquiries, assigns a named specialist, and reports monthly on leads and revenue. Clients keep full ownership of every account, asset and dataset created.
Reputation Management in India is priced by scope: the number of pages, campaigns, markets and creatives involved. Uddhavo quotes a fixed monthly fee after a free audit, keeps media spend separate from the fee, and publishes package scopes so you can compare like for like.
Most reputation management programmes show early signal in the first 30 to 60 days, tracking setup, quick technical wins and first campaign data, with compounding results from month three onward once the measurement and creative feedback loop is running.
Strategy, execution, measurement and monthly reporting are all included: an audit, a documented 90-day plan, hands-on delivery by a named specialist, conversion tracking, and a plain-English monthly report tied to enquiries, calls and revenue.
Reputation Management suits businesses with a repeatable offer and the capacity to handle more enquiries, hospitality, healthcare, education, real estate, retail, D2C and B2B manufacturing. If demand already exists in search or social, reputation management makes that demand measurable.
Yes. Every ad account, analytics property, Business Profile, domain and content asset created during a reputation management engagement is created in your name and stays with you if the engagement ends.
Book a free 30-minute call or email business@uddhavo.in. Uddhavo audits your current reputation management setup, shares what is working and what is wasted, and returns a scoped proposal with deliverables, timelines and the metric each will move.
Before a buyer talks to you, they Google you. What they find, reviews, ratings, news, social posts, the first page of branded search, decides whether the conversation ever starts. Reputation is not optional; the only choice is whether you manage it deliberately or let it happen to you.
Uddhavo runs ORM as an always-on system: review acquisition and response, search-result control, monitoring and crisis response. Built for brands whose growth depends on being trusted.
Build velocity, then respond fast. Most ratings problems are solved by getting more happy customers to review you, not by hiding the unhappy ones. Velocity drowns noise honestly.
Own page one of branded search. Owned properties, structured data, content and PR push down weak results and elevate the assets that build trust.
A experienced reputation management programme, run as a discipline, not a deliverable list.
Audit of every public surface that affects buyer trust, Google, social, news, forums, AI engines.
Automated, compliant review-request flows across Google, Trustpilot, industry-specific platforms.
On-brand, fast responses to positive and negative reviews with escalation paths.
Owned properties, schema, PR and content engineered to control your first page of search results.
Alerts on mentions, sentiment shifts, review spikes and competitor activity.
Pre-built playbooks and active support when negative news, reviews or social escalations happen.
Deep-dive audit of your category, audience and current reputation management performance. Output: a prioritised roadmap with KPI targets.
Strategy, creative direction and the operating cadence. Approval, sign-off, and a clear definition of done.
Weekly sprints. Experienced operators execute; you see the work, the dashboard, and the impact in real time.
Continuous experimentation, refreshes and expansion into adjacent opportunities once the foundation compounds.
Healthcare
Hospitality
Education
Professional services
Real estate
Restaurants
Finance
Local services
Healthcare group with a 3.2★ average dragging new patient bookings
10 locations, average rating 3.2, no response strategy, no acquisition flow, founder convinced 'people only leave reviews when angry.'
Deployed post-visit review automation, response playbook with 24-hour SLA, removed policy-violating reviews via proper channels, refreshed branded-search content.
Illustrative case study representing typical outcomes for similar engagements. Specific client names withheld for confidentiality.
Every reputation management engagement is scoped to the outcome you need, not a package off a rate card. We share a transparent investment band on our first call once we understand the work.
Most clients start with a 90-day sprint, then graduate to a retainer once the operating rhythm is proven and the KPIs are moving.
Brands our team has worked on in previous agency and in-house roles
Shown as team experience, not as Uddhavo client engagements.
Clients we deliver search, performance media, web and automation work for, plus brands our team worked on before Uddhavo, listed separately. See the case studies.
Who leads this work
Every engagement is scoped and reviewed by Manashi Majumder, who founded Uddhavo in Siliguri to give Indian businesses the kind of search, performance and web execution usually reserved for metro budgets. She has led digital programmes for 150+ brands across healthcare, hospitality, education, real estate, retail and D2C, and still sits on strategy calls herself.
That means the person setting your strategy is the same person accountable for the numbers in your monthly review. No pitch team handing you to juniors after signature.
Read Manashi's full profile on About → FounderFour properties paying more to OTAs than to their own marketing. We rebuilt every Google Business Profile, added intent-specific landing pages, re-platformed the booking journey and layered paid media on the organic gains.
Inconsistent lead flow and no lifecycle messaging. We restructured Google Ads around high-intent local search, built course-specific landing pages and deployed a lead-to-enrolled WhatsApp and email sequence.
“Uddhavo rebuilt our digital presence from scratch, website, SEO, Google Ads, the lot. Direct bookings are up 3.4× and we finally stopped depending on OTAs for every reservation.”
“Three months in and we had to expand our reception team. The lead quality from their local SEO and Meta Ads work is genuinely the best we've seen.”
“Walk-ins from Google searches doubled in six months. Footfall during Dhanteras was our best ever. Local SEO done right.”
Only those that violate platform policy (impersonation, conflicts of interest, off-topic, etc.). We file removal requests properly, never fake or fraudulent ones.
Yes, within agreed brand voice and SLAs, with sensitive cases escalated to you.
Velocity changes ratings fastest. Most clients see meaningful average-rating lift within 60–90 days.
Yes, with pre-built playbooks and on-call support during active escalations.
Largely, yes, through a combination of owned properties, schema, PR and search-result-feature optimisation.
It overlaps with SEO but the discipline is different, trust, velocity and crisis are first-class concerns.
Ask for named client outcomes, live dashboard access, and who actually does the work day to day. Uddhavo has served 150+ brands, holds a 4.5★ Google rating, and shares reporting access from week one.
Always. Ad accounts, analytics, search console, CRM and any website we build stay in your name. If you ever leave Uddhavo, everything built for your reputation management programme stays with you.
Published on our case studies page: a North Bengal hospitality group grew organic sessions 312% in nine months, and an education client cut cost per qualified lead by 42%. We only quote work we have actually done.
Paid channels produce measurable data inside 2–4 weeks. Organic and content-led reputation management work usually shows meaningful movement in 60–90 days and compounds from there, reviewed in weekly stand-ups.
Book a free 30-minute strategy call. We'll audit your current setup and share a 90-day plan, no obligation.
Uddhavo is a Reputation Management agency built around one question: how many qualified enquiries did this month's work actually produce?
Our reputation management practice serves clients across Siliguri, Jalpaiguri, Darjeeling, Kalimpong, Gangtok, Bagdogra, the Dooars and Kolkata, from single-location businesses to multi-city brands. The same specialist scopes the work, runs it and presents the results.
We will tell you honestly when a channel is not worth your budget yet, that is why clients stay.
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